1) When will my order be delivered?

- We reach you within 1-3 official business days.

2) Which cargo company will my order be sent with?

-We provide delivery via domestic cargo.

3-)How can I cancel my order?

-To cancel your order, you can contact our WhatsApp line at 0535 511 19 00. If your order is shipped, order cancellation cannot be made.

4)The ordered defective product arrived defective. What should I do?

-In case the product you ordered is found to be defective, we kindly ask you to send the product image by contacting our Whatsapp line at 0535 511 19 00. The shipping fee belongs to the company.

5)Can I add a gift package or gift note to my order?

-If you want the product package you created, you can request it not during the order.

6)Is VAT included in product prices?

-The prices of our products are included in VAT.